Monday 24 April 2017

Media Case Study- BBCiPlayer – Streaming

Media Factsheet- 083 The impact of new media on TV

The BBC Licence Fee in the UK, BBC services is funded by a licence fee. In 2011, the cost of a full licence was £145.50 with various concessions available for those with black and white television or vision impairments. The cost of the licence fee covers eight television channels, thirteen national radio networks, local radio and online services.
‘’The BBC’s on demand service, BBC iPlayer, offers the audience the chance to view or listen to content at a later time than its original broadcast.’’
The iPlayer says “My job is to make sure we are in touch with what audiences want from the service, by analysing user statistics about what is being used the most or the least, and by asking people directly what they’d choose to change in BBCiPlayer if they could.’’

Who is allowed to watch the BBC iPlayer?
‘’A TV licence is required to watch BBC content online – a result of changing viewing habits and an attempt to stem financial losses. The corporation hopes more people will decide to start paying than stop watching’’

Why was a licence not needed for catch-up in the first place?
The current legislation governing TV licences was originally part of the 2003 Communications Act; the iPlayer was not launched until 2007. In recent years more people have shifted to catch-up and online viewing, making rules written more than a decade ago even more outdated.
While the average person in the UK still spends about 80% of their viewing time watching live or recorded TV, that figure is falling. Among younger generations the average is less than half that, and increasing numbers are not watching (or recording) live TV at all.

Media Factsheet- 104 Audiences in the digital age

Television

Traditional Distribution/Exhibiting:
Television was restricted to a limited number of channels.
Programmes were broadcast at set times and only occasionally repeated. Programmes could be recorded on video.

Digitised Distribution/Exhibiting:
Satellite and cable provided access to digital channels and subsequently the number of channels available increased.
Digital home recording became available via TiVo/Sky+ etc.
Channels offered ‘plus 1’ channels repeating all shows an hour later.
Most channels/digital providers offer audiences ‘on demand ‘services where television programmes can be viewed at any time either on TV or on-line.
TV programmes are available to download and watch on mobile devices.

Audience Behaviour
Digital media has provided more choice in terms of how and when media products are accessed. Live TV viewing and attendance at cinemas is in decline. Social networking has replaced institutional based media for some whilst others access media products in alternative ways, such as streaming on-line, downloading or DVD/ Blu-ray. iPlayer allows BBC television programmes to be downloaded to a mobile device which can then be viewed anywhere and at any time. Viewers are no longer tied to schedules or locations.
Has allowed audiences to have a more proactive relationship with institutions and they can be seen to be much more active than in the past. Audiences can be seen to have more of an impact on production and can even be part of the production process themselves. Some see this as a positive move that reduces the amount of power held by institutions.

Media Factsheet- 113 TV & Social Media
As we discussed earlier, watching TV is far from a passive activity with viewers quietly consuming what is screened in front of them. Far from bringing in a radical change to the way we watch TV, social media could be said to build on existing audience behaviours. Recent figures tell us that 60% of smartphone owners and 65% of tablet computer owners use their devices while watching TV. Furthermore, 40% of all Twitter traffic during peak times is about TV. There is clearly a very close relationship between Twitter and television.

The phenomenon of the tweet-along is an interesting development in the way audiences consume TV. Fans of shows such as The X-Factor are able to exchange views about the show in real time as it is broadcast by using social networking tools, especially Twitter. By using a hashtag (#), Twitter users can categorise their tweets and send messages that other people that are also watching the show can read, building a real time discussion of the show as it is broadcast. Far from being a modern distraction that prevents people from concentrating on the show, twitter takes discussions that are already going on in the room amongst the family and broadens them out across the country. Opinions that viewers hundreds of miles away are tweeting about the show can be introduced to the family discussion and form part of their conversation.

What Does It All Mean?
The growing level of engagement on Twitter shows that audiences still value the communal experience of watching TV. Whereas people used to discuss TV at school or work the next day, those conversations are happening in real time as the programmes are being shown. This interaction also means that people will continue to watch TV live to air rather than relying on time shifting for much of their viewing. Twitter offers viewers a new way to talk about their favourite shows and to interact with TV. Their tweets can be analysed by broadcasters to find out valuable information about the audience which is hugely useful for advertisers and programme makers. It seems that social media and TV were almost made for each other. It will be interesting to see how the relationship develops.


BBC iPlayer users will have to pay TV licence fee from 1 September

Though the vast majority of households own a TV licence, those without one who only watch catch-up content and not live broadcasts were technically exempt from paying the £145 a year charge.
The government had promised to close the loophole, which already costs the BBC about £150m a year and is likely to increase, during negotiations last summer that also saw the corporation agree to shoulder the £750m burden of free licence fees for the over-75s.
A spokesperson for TV licensing said: “As of 1 September 2016, a change in the law means you need to be covered by a TV licence to download or watch BBC programmes on demand – including catch-up TV – on BBC iPlayer. This applies to all devices. The change will not affect the huge majority of households which are already licensed.
“Fewer than 2% of households only watch catch-up – and only those watching BBC iPlayer as part of their catch-up and on-demand viewing will need to buy a licence from September. You will not need a TV licence to download or watch programmes on demand from other providers, such as YouTube, Netflix, ITV Hub, All 4 or Demand 5. All unlicensed households are being mailed and a publicity campaign will happen before 1 September.”

IPlayer licence rules have changed – but there's one loophole left for students

The news was a blow to many heading to university this month, given that so few will be bringing a TV along with them. According to research by TV Licensing, iPlayer is the most popular catch-up platform among students, with the vast majority watching programmes on their laptops and phones.
The change adds to students’ mounting financial burdens this year, including tuition fee rises and the recent scrapping of maintenance grants. A petition against the rule, launched by a Loughborough University student, has gained more than 18,000 signatures.
However, it appears one loophole will remain open: students will still be able to access the iPlayer for free on mobile devices that are registered at their parents’ address. (This will work only as long as it is registered as the student’s primary address.)
The BBC statement reads: “In limited circumstances, students can be covered by the licence at their parents’ address. The device must be powered by its own internal batteries – for example, a tablet or mobile phone – and must not be plugged it into the mains when receiving television. This use is enabled by the regulations governing TV Licensing.
Failure to obey the new law will result in a fine of up to £1,000, but just how the BBC will be able to tell if your device is plugged into the mains or not remains to be seen. For now, it seems that most students will still be able to get their Bake-Off fix for free.

BBC iPlayer faces complete overhaul in Tony Hall's future-proofing plans

The iPlayer was not the first video-on-demand service in the UK, but it set the standard for online TV globally following its launch in 2007. However, it has faced increasing competition from new global players such as Netflix and Amazon Instant Video with huge research and development budgets. Netflix in particular has led the way on personalisation, using machine learning to get better at suggesting programmes based on what you have already watched.
Figures from regulator Ofcom published last summer showed that at the end of 2015 iPlayer was used by almost a third of the UK population, ahead of Sky’s TV platform and web-based Netflix, both used by 16%.
In his speech, Hall will describe the iPlayer as the corporation’s “biggest revolution” of the last 10 years, but said it needed to transform from a catchup service into a “must-visit destination in its own right”.
He will say: “Our goal, even in the face of rapid growth by our competitors, is for iPlayer to be the number one online TV service in the UK.“That will mean doubling our reach, and quadrupling the time each person spends on it every week. And we want do it by 2020. That’s tough, but I know we can do it.”

Government to bring forward law to close BBC 'iPlayer loophole'

The government is to rush through legislation to close the “iPlayer loophole”, which allows people to watch BBC shows on catchup services without having a TV licence.
“The BBC works on the basis that all who watch it pay for it. Giving a free ride to those who enjoy Sherlock or Bake Off an hour, a day or a week after they are broadcast was never intended and is wrong,” he told the Oxford Media Convention.
The offer to close the loophole, which already costs the BBC some £150m a year – a figure that is likely to increase – was made during negotiations with the BBC last summer that also saw the corporation agree to shoulder the £750m burden of free licence fees for the over-75s.The white paper outlining the government’s views on charter renewal is due to be published this spring, but Whittingdale made little reference to its timing on Wednesday.
He also indicated that the white paper would welcome any attempts to make BBC programming more distinctive. “On distinctiveness, there is no doubt that at its best the BBC makes programmes which no one else would do,” he said, citing programmes such as BBC1’s The Night Manager and the forthcoming new Ben Elton comedy about Shakespeare: Upstart Crow. “But I also agree with the director general’s aim “to create a BBC that is more distinctive than ever – and clearly distinguishable from the market”.

BBC iPlayer users will have to pay more to watch TV from TODAY

From today, anyone who pays the yearly fee to watch television will see their bill increasing from £145.50 to £147.The rise doesn't only affect people who watch content live or recorded on their TV but also anyone accessing the service via the BBC's iPlayer app. This applies whether they are using a TV set, computer, or any other equipment to view content. The Government is responsible for setting the level of the licence fee, and last year announced that it would rise in line with inflation for five years from 1 April 2017.
The move comes as part of the corporation's move to make a "more personal" BBC. Tony Hall, BBC director general, said: "By learning about what you want and like we can take you to more of the great programmes you love, stories you might be interested in and content you might otherwise never have discovered. “This is a real transformation - reinventing public service broadcasting for the digital age." "Millions of people are already benefitting from this more personalised BBC, and by rolling it out for everyone no one will be left behind.”

NOW TV and Roku users unable to access BBC iPlayer

Over the last week, customers have reported seeing an Error 404 message being displayed when they try to access the catch-up TV service. NOW TV has confirmed the BBC is aware of the problem and is currently working with Roku to resolve it. In the meantime, users are advised to perform a manual system update on their device to ensure the latest version of BBC iPlayer has been loaded onto it.

BBC iPlayer loophole closes as licence required for catchup TV

Anyone attempting to use iPlayer to catch up on their favourite show on Thursday will, for the first time, be presented with a message telling them they must have a TV licence even if they aren’t watching live. Legislation passed this year making it illegal to watch BBC catchup content without a licence comes into force from 1 September. The move is designed to help the BBC plug a £150m gap in its finances caused by the increasing number of people who were opting out of the TV licence.

It is unclear how the BBC will enforce the new rules at scale. It is considering whether to make it mandatory to sign in to use iPlayer and other online services, but that move is aimed at improving its ability to personalise services and learn about user behaviour.The information collected at the moment does not include address or licence fee number, which could be used to work out whether or not people are watching illegally.

BBC iPlayer loophole closes as licence required for catchup TV

A BBC source said: “There are no plans for people to enter their licence details into BBC iPlayer at present because TV Licensing has a range of enforcement techniques they’ll continue to use. We’ll look at how effective these are before considering whether an extra verification system is required.”Previous reports that the BBC would begin snooping on Wi-Fi connections to check whether people are using iPlayer are understood to be wide of the mark. However, neither the BBC nor TV Licensing will reveal details of how they plan to detect lawbreakers.
A TV Licensing spokesman said: “We know the vast majority of people are law-abiding and would anticipate those who need a licence for the first time will buy one. We have a range of enforcement techniques which we use and these have already allowed us to prosecute people who watch on a range of devices, not just TVs.”Monitoring Wi-Fi connections en masse would be expensive and potentially illegal. The BBC is entitled to use powers under the Regulation of Investigatory Powers Act to carry out surveillance on people it suspects of using BBC services without a licence. However, this is more likely to take the form of surveilling homes to view or hear people watching BBC content.

Mass surveillance ruled out as BBC iPlayer loophole closes

Mass surveillance will not be used to catch people who watch catch-up BBC content following the introduction on Thursday of new rules to close the “iPlayer loophole”. Enforcement body TV Licensing said it expected the vast majority of people to “obey the rules” which extend the requirement for a licence beyond live viewing.
Reports had suggested that the BBC would use a new “fleet” of detector vans to monitor Wi-Fi connections for people using iPlayer. However, a spokesman for TV Licensing told Press Association it did not plan to carry out any form of mass surveillance.
“We expect most people will simply obey the law,” he said. “We are not going to use mass surveillance techniques, we are not going to ask internet providers for IP addresses, and in fact we will simply use existing enforcement processes and techniques which we believe to be adequate and appropriate.”

Mass surveillance ruled out as BBC iPlayer loophole closes

Neither the BBC nor TV Licensing are prepared to discuss the techniques they use to identify people who do not have not paid the £145.50 a year fee but still watch BBC content. However, they are authorised to use various forms of more targeted surveillance under the Regulation of Investigatory Powers Act. In July the government introduced legislation to close the loophole, which the BBC claims is costing it as much as £150m a year. The move was agreed as part of negotiations over the future shape and funding of the corporation which is having to make major cuts after being told to cover the more than £700m cost of providing free licences to the over-75s.
Though people watching catch-up BBC content online will now be asked to confirm that they have a licence, there are doubts about how to enforce the rules at scale. The BBC has said it does not have plans to introduce a sign-in linked to licences.
A BBC Source told the Guardian on Wednesday: “There are no plans for people to enter their licence details into BBC iPlayer at present because TV Licensing has a range of enforcement techniques they’ll continue to use. We’ll look at how effective these are before considering whether an extra

iPlayer licence rules have changed – but there's one loophole left for students

It seemed that the show was over for students watching iPlayer free of charge when it was announced that downloading or viewing on-demand BBC programmes online would require a TV licence.
The news was a blow to many heading to university this month, given that so few will be bringing a TV along with them. According to research by TV Licensing, iPlayer is the most popular catch-up platform among students, with the vast majority watching programmes on their laptops and phones.
The change adds to students’ mounting financial burdens this year, including tuition fee rises and the recent scrapping of maintenance grants. A petition against the rule, launched by a Loughborough University student, has gained more than 18,000 signatures.

iPlayer licence rules have changed – but there's one loophole left for students

An official BBC press release specifically addresses students, saying that they will need a licence for BBC iPlayer and are therefore not exempt from the £145.50 annual fee.But one loophole remains
However, it appears one loophole will remain open: students will still be able to access the iPlayer for free on mobile devices that are registered at their parents’ address. (This will work only as long as it is registered as the student’s primary address.)
The BBC statement reads: “In limited circumstances, students can be covered by the licence at their parents’ address. The device must be powered by its own internal batteries – for example, a tablet or mobile phone – and must not be plugged it into the mains when receiving television. This use is enabled by the regulations governing TV Licensing. “This excludes PCs, but covers laptops and phones (as it always has done).

How will the BBC detect people watching iPlayer without a licence?

Tales of vans driving around peeking into people’s homes to catch them watching the BBC without a TV licence have been a staple of the right-wing press for years (and more recently, an extremist wing of anti-TV licensing Twitter) but this weekend the Telegraph put an alarming new twist on the story.
“BBC vans to snoop on internet users” cried the headline, warning that from next month a fleet of vehicles will “fan out across the country capturing information from private Wi-Fi networks in hopes to ‘sniff out’ those who have not paid the licence fee”.
The story was based on a report published by the National Audit Office last month, which said the BBC had demonstrated its ability to detect people watching live programming (the Telegraph decided not to mention the reference to live viewing only) on a “range of non-TV devices”.

Besides, there are other ways for the BBC to tell who is watching without paying. It has ruled out combing its own records of computers that have logged in to iPlayer and matching those up to licences, but it is authorised to use anti-terror legislation – the Regulation of Investigatory Powers Act – to target people it already suspects of watching without a licence. It could, in theory, use that authorisation to access internet records of which sites you have visited. Even if surveillance vans were used, a targeted approach, and one that didn’t monitor Wi-Fi traffic, would make more sense. In the long run, a more elegant solution would be to require a code linked to your TV licence to access iPlayer.0

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